PERSONALIZED SALES SEMINARS
PSS - WE TEACH EFFECTIVE WAYS OF CONNECTING WITH CLIENTS, IMPROVING SALES & KEEPING STORE BUSINESS ON TRACK!
IN-STORE SELLING
Our in-store selling events are action-packed, fun and super profitable! They’re set up in stores and include: team-selling, sales coaching, leadership development, and key seminars personalized for each staff. We team up with salespeople and managers to engage with clients, maximize sales and increase business. The overall results are, salespeople learn top techniques to improve performance and keep up sales goals. Managers gain new skills for improving leadership, developing staff and keeping stores profitable. Through these events, staff productivity will improve and business will go up!
Check out our 4 in-store events customized for all staff and call us to plan your next sales training event!
SALES STAFF
1 full day - Set up in stores, all staff to participate with mgrs. working full day. These events equip all staff with new skills to:
Connect with clients easier & create more sales
Convert tough clients & increase daily business
Build new clients & develop existing clientele
Keep up daily sales goals & expand store business
MANAGEMENT
1 full day - Set up in larger store for multiple managers. These events equip store leaders with top skills to:
Manage more effectively & improve store business
Boost sales training skills & develop top sales team
Improve recruiting skills & keep stores effectively staffed
Level up leadership & develop your store leaders
DEPARTMENT & MEGA STORES
2 full days - several hours scheduled in each dept., all staff to join in. These events teach dept. staff to:
Build client relationships & increase dept. sales
Increase sales transactions & keep up sales goals
Create new clients daily & build up customer base
Improve teamwork skills & drive business growth
EXTENDED EVENTS
We extend our training events for larger retailers with multiple stores globally. Call us to…
Expand training in more stores & develop more staff
Keep up team-morale & improve staff productivity
Develop company trainers & maintain sales consistency
Impact more stores & increase business globally
Sales Seminars
Pump up your salesforce with our high-energy sales seminars and get them to reach for higher success! We teach top skills for improving performance, increasing sales, and keeping business on track. PSS seminars are super informative and impactful - full of top sales and leadership strategies to build up sales teams and drive up store business. Toula, your seminar speaker, energizes and inspires retail people to step up to the challenge and make more business happen! After attending one of our seminars, your staff will get inspired to increase performance and go for greater success!
Check out some of our top in-store seminars. We also offer single seminars personalized for company needs.
SALES STAFF SEMINARS
Packed with tips & techniques teaching salespeople how to improve their performance and sell more products.
Selling vs. Clerking
The 4-Step Selling System
Go 4 The Sales Goal
Be A Top Wardrobe Stylist
MANAGEMENT SEMINARS
Top management seminars equipping managers to build & maintain top staff and successful stores
Leadership & Staff Growth
Supercharge your Sales Force
Recruit & Retain Top Staff
Rev-Up Mgmt. & Go Forward
UPPER MANAGEMENT SEMINARS
Advanced leadership seminars empowering retail leaders to be more effective business leaders
Keep Your District On Top
Recruit & Retain Top Managers
Build & Develop Store Leaders
Improve Leadership & Level Up
DEPARTMENT/MEGA STORE SEMINARS
Creative & innovative workshop seminars for department store staff designed to boost sales in every department
Convert Walk-Ins Into Buyers
Create Clients & Increase Sales
Sell Accessories & Boost Sales
Give Top Service & Grow Sales
GET MORE SALES TRAINING
MAKE YOUR STORES MORE PROFITABLE
CLASSES & WORKSHOPS
Building & Developing Top Retail Teams
MANAGEMENT
Level 1 - Beginners
Sales Leadership & Staff Training
This course teaches & equips new managers with basic leadership skills to:
Step up to leadership & improve staff performance
Manage the sales floor & improve sales productivity
Keep on top of both sales goals & operational tasks
Level 2 - Intermediate
Staff Development & Profitability
In this course average managers get empowered with better skills and techniques to:
Hire better salespeople & keep stores staffed effectively
Develop staff more effectively & build up team-morale
Keep up staff performance & maintain store profitability
Level 3 - Advanced
Leadership & Store Growth
This course reinforces & empowers top managers with more powerful strategies to:
Recruit effectively & develop top sales performers
Build a winning team & keep up sales productivity
Develop team leaders & expand business growth
PSS classes & workshops contain top knowledge and skills for improving all retail staff. We teach essential methods & strategies for improving salespeople and managers. Each training course is based on our proven track record with developing top sales teams and increasing many retail businesses. Whether your salespeople and managers are just beginning, intermediate or advanced performers, our training will expand their skillset and empower them to achieve greater success. Train your whole team, we provide 3 separate levels of training for both salespeople and managers. After attending our classes and workshops, your salesforce will gain enhanced knowledge and skills to improve business and achieve greater success.
Check out our 3-level courses for sales and management staff. Each course requires 2 hrs., and 3 or more attendees. We offer onsite/online training options.
SALESPEOPLE
Level 1 - Beginners
Sales Development & Growth
In this course new salespeople are taught basic selling skills helping them to:
Connect with clients easier & create sales
Convert the tough clients & improve business
Overcome clients’ objections & close more sales
Level 2 - Intermediate
Staff Performance & Accountability
Through this course average salespeople learn & get inspired to level up to:
Maintain sales consistency & top performance
Create new clients & develop existing clientele
Keep up sales goals & increase daily business
Level 3 - Advanced
Sales Consistency & Expertise
In this course top sellers learn new techniques & top strategies to:
Develop store clientele & expand the business
Improve sales leadership & team performance
Become sales trainers & go forward to the next level
RECRUITING SOLUTIONS
Keeping Retail Stores Staffed Effectively
PSS recruiting solutions are highly effective for keeping stores well staffed and business on track. We team up with hiring managers to find and recruit top talent and participate with the hiring process. In our recruiting workshops, we teach managers top strategies to keep their stores staffed more effectively. We also equip them with practical methods on how to better recruit, find and retain top sellers and managers. Overall, with our recruitment training, your stores will be better staffed and your store leaders better equipped to keep on top of the staffing needs of their business.
Check out our 3 recruiting options and see how we can be of service. We adapt our recruiting services for store needs.
Option 1 - Recruiting Day
One full day includes
We recruit in local malls together with hiring mgrs., find talented prospects for stores needing staff and set up convenient interviewing times.
Assist with initial phone interviews and prescreen prospects. Introduce your company and job opportunities and set up interviews.
Follow-up with hiring mgrs. to find out about interviews and see who was hired. If not, we get to know why and help to improve the hiring process.
Option 2 - Recruiting Strategy
Two full days include
We assess current staffing needs with hiring mgrs., organize a plan which includes key ads and hiring events that attract qualified candidates.
Work with hiring mgrs. to recruit and screen people from the event. Assist with picking out talent and with the overall recruiting process.
Partner with hiring mgrs. to interview and evaluate potential candidates. Join forces to ensure the best people are onboarded quickly.
Option 3 - Recruiting Workshop
One full day includes
We provide extensive seminars for recruiting & retaining top staff. Go over managers current staffing needs and give them a winning game plan.
Take mgrs. recruiting to a nearby mall to look for key staff. Provide them with effective guidelines and team up with them to find top prospects.
Go over recruiting day to discuss progress and results. Ask mgrs. how they’ll resolve their staffing needs and encourage DM’s to help them do it.
ADDITIONAL SUPPORT
Extended Training / Sales Reinforcement / Keynote Speaking
SALES REINFORCEMENT
Get more sales support for your store events and boost business on these key days! Hire Toula to manage the sales floor, team sell with your staff, and maximize the business! She will inspire and energize your salesforce to step up performance, increase sales, and make your store events more profitable. As a result of using this service, your staff will improve, store numbers will go up, and your business will grow!
Small Stores
1 full day includes
Toula teaming up with your salesforce to work with clients, to improve the sales and make more business happen!
Large Stores
2 full days include
Toula partnering with managers to team sell with the staff, to maximize sales and super increase business!
Department/Mega Stores
3 full days include
Toula working with managers and staff in all depts., to boost service and sales and make events more profitable!
KEYNOTE SPEAKING
Fire Up your sales conferences by enlisting top sales trainer Toula Kountouris as your keynote speaker! Over the past 30 years in the retail industry, she knows exactly what it takes to increase store sales, develop top staff, and improve any retail business. Toula’s retail knowledge and sales training expertise will teach and inspire your retail leaders to improve their sales teams and make their stores more profitable. They will gain insight, leadership skills and new vision for thriving in their business and getting to the next level! Toula’s candid speaking style will energize and empower your salesforce to overcome business challenges, move forward and take their business to greater success.
Main Speaker
Key leadership topics teaching and inspiring retail leaders to overcome business challenges develop top staff and make stores more profitable.
Guest Speaker
Informative and motivational sales training topics empowering retail teams to move forward, increase sales and maintain successful stores.
Our additional support includes extended training, more sales reinforcement and keynote speaking. The extended training is profitable for developing more staff and increasing sales. The sales reinforcement we provide boosts store events and makes them more profitable. Toula, our keynote speaker, will fire up your retail conferences and equip your salesforce with new vision and initiative to grow their business. Getting extra PSS support will boost sales and profits in your stores and take your business to new levels of success!
Check out our additional support; let us help to maintain the sales and profits in your stores. Call us to extend your sales training and boost your events!
EXTENDED TRAINING
Keep up the selling momentum and profits in your stores! We offer extended sales training for multiple stores, dept/mega stores, and single stores needing more restructuring. Our extended training events include; in-store selling, motivational seminars, sales staff and management development and recruiting. They’re available in 1, 2, or 4 week periods, but can be modified for each company’s needs.
Multiple Stores
One week includes: 6 events
Two weeks include: 12 events
Four weeks include: 24 events
Department & Mega Store
One week includes: 6 events
Two weeks include: 12 events
Four weeks include: 24 events
Live Clips of Management Seminars
FIRE UP YOUR RETAIL CONFERENCES & BUILD UP YOUR SALESFORCE WITH SUPER SALES TRAINING THAT WORKS!
CLIENT TESTIMONINALS
I want to tell everyone what a blessing Personalized Sales Seminars has been over the years. Toula has worked with my company now for over 15 years, and her consistency and passion has never wavered. I can truly say I would not be where I am at today without her assistance. She has taught us the passion of selling and the value of a great store manager. All my best people have trained with her and all will testify that she has made an incredible long lasting impression on their skill and growth. If I ever have a problem in a store or if sales start to slide she is the first person I call to come to my assistance.
Cathy Frandsen (President)
Catherine Frandsen & Co., Inc
2901 W. MacArthur Blvd. Suite111
Santa Ana, CA 92704
CathyB@cf-co.com / (714)754-1800 X11
Toula will bring the energy you never thought existed in your store! She shows you a fearless approach and how to turn those JUST LOOKERS into FABULOUS CUSTOMERS! After she leaves your store you know anything is possible and you feel free to approach anyone. She will touch anyone’s heart and your cash register a lot! Watch those sales grow!!!
Julie Mantas
District Manager
The boundless energy that Toula possesses is highly contagious! Her enthusiasm for connecting with our sales teams helps her to identify the hidden selling talents of the newest employees and her passionate, hands-on approach motivates, renews, and polishes the abilities of even the most seasoned sales veterans. Results are often seen immediately!
Iraklis Karabassis, President IK ENTERPRISES, INC.
3238 Prospect Street, NW - Washington, DC 20007
iraklis@ikretail.com / (202) 333-9792 ext. 200
Through positive energy and an acute analysis of the consumer profile Toula has helped over and over all our sales associates to maximize their sales. We find her teaching "contagious” in the sense that everybody will start to perform better immediately. Toula is able to impact positively from starting positions to upper management and ownership.
Andrea Rossetto
Independent Retail Consultant
rossettola@aol.com
My experience with Personalized Sales Seminars, in particular, with Toula, has been magnificent. I have worked on the sales floor, ran the sales floor, and recruited all over with Toula for more than 17 years and will continue to do so forever. Toula is the one person in all of my experience who truly walks the talk. She knows how to sell, grow clientele and develop staff, better than anyone. She consistently triples a stores sales upon every training. Toula's reputation supersedes her in the industry for achieving results wherever she goes. Our stores beg for Toula to come and train! We use her training manuals and DVD for all new hires. When I need to hire a great manager or salesperson anywhere in the country, I call Toula. She recruits in person and provides immediate results. She is sharp, extremely talented, has incredible integrity, and I love her!
Stacey Solomita
Vice President MaxMara
Catherine Frandsen &; Co., Inc.
sas@cf-co.com / (714) 754-1800 X17
ABOUT US
SUPER SALES TRAINING FOR FASHION RETAILERS
TOULA KOUNTOURIS RETAIL SALES TRAINER
We are a progressive sales training business that provides hands-on training for fashion retailers. Our all-inclusive services include: In-store selling events, motivational seminars, recruiting solutions, and classes and workshops which are available onsite or online. We also extend our sales training for larger retailers, provide sales support for store events, and keynote speaking for retail conferences. Our firm belief about sales training is simply this - Unless your company’s products require no selling, and your business is constantly booming, your stores must be staffed with top sellers who are making the business happen! This is where we can be of service.
At PSS, we don't just talk about effective sales training, we also team up with your salesforce and show them hands-on how to improve performance and make more business happen!
SOME OF OUR CLIENTS
Personalized Sales Seminars has provided a variety of ongoing retail services to top retail companies since 1993. Over the years, some of our clients have included: Michael Kors, Diesel, MaxMara, Weekend MaxMara, La Perla, Macys, DKNY, Hugo Boss, Benetton, Sisley, Windsor, Just Cavalli, Geox, Max Studio, Malo, and many others.
FOUNDER & DIRECTOR
TOULA KOUNTOURIS
Toula Kountouris is a recognized sales trainer and key note speaker in the retail industry. Prior to establishing Personalized Sales Seminars, PSS, she was an accomplished sales trainer for a notable fashion retailer with many stores nationwide. Her passion for selling, and her ability to develop top staff and to increase any retail business prompted her to start Personalized Sales Seminars, a highly productive sales training business. Since 1993 PSS has provided sales training services to companies globally. Toula oversees all the training events, and works closely with retail leaders to ensure top results. Her proven track record for building up top retail staffs and making stores more profitable make her a top sales trainer in the retail industry.